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Professional Summary

For years, I mapped out the 'what' and the 'why' as a UX Designer. Now, I build the 'how.' I specialize in Agentic AI—creating custom agents that don't just chat, but perform research, automate workflows, and execute tasks. Because of my UX background, my agents are designed for accountability and human trust, not just automation.

Work Experience

June 2020 - Present

AI Solutions Architect & UX Product Consultant 

∙ Deployed a proprietary UX Research Agent featuring automated qualitative and quantitive synthesis and built-in validation 
∙ Engineered an end-to-end AI e-commerce pipeline automating documentation, listings, and social media marketing 

∙ Define product visions and overhauls digital ecosystems, bridging intuitive front-ends with scalable, AI-enhanced backend systems 
∙ Selected Clients: Blue Cross of California, Celltrion, Rauxa, OEM Agency, Gorton Studios, Headframe Minerals. 

University Lecturer and Module Leader at Solent University

September 2022 - September 2024

Southampton, UK

• Module leader and lecturer for a Bachelor’s program serving 90+ students

• Designed curriculum focused on problem-solving, execution, and professional readiness

• Mentored students on research rigor and delivery excellence

• Managed vendor contracts, procurement, budgets, and timelines

Feb 2017- May 2020

Director of UX, Juice Pharma Worldwide

New York, NY 

• Led bi-coastal UX teams across NY and SF

• Integrated product management and research-driven practices

• Facilitated stakeholder workshops and strategic roadmapping

• Oversaw delivery of enterprise-scale UX initiatives

Clients: Merck, Novartis, Pfizer, Aventis Pharma, Alkermes

2015-2016

Lead UX Architect, J. Walter Thompson

New York, NY | May 2015 – Aug 2016

• Developed product strategies aligned to research and business goals

• Led cross-disciplinary teams delivering award-winning work

Awards: Cannes Lions 2016, Webby Awards

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Clients included: Tribeca Film Festival, Macy's, Johnson & Johnson, Wild Turkey, T. Rowe Price, Northwell, Listerine, and more.​

2010-2017

UX Product Management Lead, Freelance

• Led discovery and UX strategy for global brands

• Delivered end-to-end product documentation

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Clients included: Atmosphere Proximity, BBDO, Sapient Nitro, Fox Mobile, 360i, BarnesandNoble.com, EMC, DirecTV, Juice Pharma, and Ogilvy.

Skills

Experience Design   Product Management Prototyping   User Research      User Journeys   Interaction Design   Experience Strategy    Collaborative  Leadership  Agile Methodology Creative Workshops  High & Low Fidelity Wireframes   Product Roadmapping Content Strategy   Functional Specifications   Competitive Analysis   Design Thinking    Responsive Design   Mentorship   Collaboration      Modular Design    Stakeholder Communication     Requirements Gathering     Prioritization Frameworks     Data-Driven Decision Making    Market Research and Analysis    Feature Definition and Scoping  Figma   Adobe Creative Suite (Photoshop, Illustrator)  AI Research ChatGPT  Gemini  Dovetail Miro Jira Google Analytics  HotJar and other remote user testing and validation tools Canvas  Monday.com Confluence

Interests & Activities 

  • SFX makeup , props, and costume artist

  • Travel & Adventure

  • I dabble in a lot of different things because life is short, so why not try new things?

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